Frequently Asked Questions
Find clear answers regarding your trip to Cuba
Is it legal to travel to Cuba from the United States?
Yes, it is legal for U.S. citizens to travel to Cuba. Travelers must do so under one of the authorized travel categories established by the U.S. government, such as Support for the Cuban People, educational activities, or family visits. Our agency helps you comply with these requirements.
Do I need a visa to travel to Cuba?
Yes. All travelers need a Cuban Tourist Card (visa) to enter Cuba. We can assist you with obtaining the correct visa depending on your nationality and point of departure.
What documents do I need to enter Cuba?
You will need:
A valid passport (with at least 6 months validity)
A Cuban Tourist Card (visa)
Travel medical insurance valid in Cuba
A return or onward flight ticket
What should I bring to Cuba?
We recommend bringing:
Cash (EUR or CAD preferred; USD is accepted but subject to fees)
Prescription medications and basic toiletries
Sunscreen and insect repellent
Comfortable clothing and walking shoes
Power adapters (Cuba uses 110V and 220V)
Copies of important documents
Can I use credit or debit cards in Cuba?
In general, credit and debit cards issued by U.S. banks do not work in Cuba. It is strongly recommended to bring enough cash for your entire stay.
Is internet access available in Cuba?
Yes, internet access is available, but it is limited compared to other countries. Wi-Fi is commonly found in hotels, public parks, and some private accommodations. Internet cards or hotel access may be required.
Is Cuba a safe destination for travelers?
Cuba is considered one of the safest destinations in the Caribbean. Violent crime is rare, and travelers generally feel secure.
What currency is used in Cuba?
The official currency is the Cuban Peso (CUP). Foreign visitors typically exchange cash upon arrival. Our staff can guide you on the best practices for handling money in Cuba.
Where will I stay in Cuba?
You can stay in casas particulares (private homes), which are government-licensed accommodations. Staying in casas particulares is a great way to experience Cuban culture and support local families.
What is the best time to visit Cuba?
The best time to visit Cuba is from November to April, when the weather is cooler and drier. Summer months are hotter and more humid but also less crowded and more affordable.
Can you help me organize my trip?
Absolutely. We offer full travel services, including accommodation, transportation, tours, experiences, and personalized assistance before and during your stay in Cuba.